Frequently asked questions
What is DNA keepsake jewellery and how is it made?
It is a piece of jewellery created from your chosen inclusion, mixed with your choice of colour and flakes using jeweller’s resin, it will be turned into a gem that will become a wearable keepsake.
What inclusions can I add to my jewellery?
We can accommodate breast milk, a lock of hair, dried placenta powder, dried umbilical cord and cremation ashes.
Your jewellery piece can include more than one inclusion. If you have a request for an inclusion that is not listed please contact us.
How do I get my inclusion to you?
When you place an order, you will be sent an email with detailed instructions for labelling and shipping your inclusions.
You are responsible for shipping costs of your inclusions.
All inclusions must be sent within 14 days of your order being placed. We process jewellery in the order we receive the milk and/or inclusions, NOT when the order was placed.
How much of my inclusion do you need?
Breast milk- 15mls fresh or frozen
Hair- a 3-4 cm lock
Dried placenta- one capsule
Dried umbilical cord- a small snippet, the size of your little finger nail
Ashes- 1 teaspoon
How do I know you have used my inclusion in my jewellery?
From the moment we collect your inclusion it stays separated from any other, every step of the gem crafting process will be labelled with your name. We have created systems to guarantee that you will always receive your inclusion in your jewellery, we are grateful for your support and take great care in crafting your jewellery and handling your inclusion.
I only have old milk can I use it to for jewellery?
Yes! Since your milk will not be consumed, its ok. The only time we are unable to process your milk would be if mould is present.
How do I know my ring size?
The best way to get the most accurate size for your finger is to go to a local jeweller and ask a professional to help size you. Alternatively, can purchase our inclusion collection kit which includes a ring sizer, our rings can NOT be resized so please make sure you are ordering your correct size. All rings are in US sizing.
How do I care for my jewellery?
Taking really good care of your jewellery will extend its life! We send a detailed care instruction card with each order. Its strongly recommended that your milk gem jewellery is removed before showering, swimming or sleeping. Sweat, chlorine, cleaning products, perfume, creams, oils, silver tarnish cleaning products, light sources and sunshine will compromise the integrity of your jewellery and can lead to tarnish, discolouration and breakage. We are not liable for any damage to the jewellery once it leaves our care.
How long will my jewellery take to be shipped back to me?
For DNA jewellery allow up to 6 weeks from the time of receiving your inclusion in the mail. This ensures that we have time to process milk, receive any products that we need to complete your order, and craft your piece. however, we do aim to have it to you sooner.
Can I choose how my piece will look?
While you can choose the colours and flakes that will be used each piece is hand crafted making it unique, no two pieces will ever be exactly the same. I can craft them to be very similar but you may notice some variations in your piece this is what makes your jewellery one of a kind.