Shipping and Returns

Shipping policy

Shipping is currently available to Australian addresses only.

Estimated shipping times:

Standard Shipping: 3 - 14 business days

Express Shipping: 2 - 3 business days

Milk Gem Jewellery take no responsibility for lost or stolen packages or any delays caused by Australia Post.

Returns and refund policy

All sales are final, we are unable to accept any returns or exchanges for change of mind.

If you have received a damaged product, please contact us to discuss further, you will need to return your faulty piece to be accessed.

To be eligible for a replacement or refund, your item must be in the same condition that you received it, unworn and in its original packaging.